At Nippon Matcha, we believe every sip should meet your expectations. If you’re not completely satisfied with your order, whether it’s opened or unopened, we will give you a full refund within 30 days of delivery.

No Hassle Returns.
If you’re dissatisfied in any way, simply return the product, and we’ll issue a full refund. No questions asked.

How to Request a Refund
Email us at info@nipponmatcha.com with your order number and we’ll take care of the rest. You don’t need to return the item unless we request it.

Damaged or Incorrect Orders
If your order arrived damaged or incorrect, please contact us right away.

We’ll make it right — fast.